General terms of sale


These GTC are applicable to all services offered by Mrs Julia MARTY, registered under the number SIRET 821 935 939 00024 in the Directory of Trades of Gironde.

Her website is:

Head office address: 118 rue Blanqui, 33300 BORDEAUX


Phone: 06 42 33 28 07

Any validation of an order or signature of a quote constitutes acceptance of these general conditions of sale.



These general conditions of sale express all the obligations of the parties. In this sense, the Customer is deemed to accept them without reservation.

These general conditions of sale apply to the exclusion of all other conditions.

They are available on the website and will prevail over any other version or contradictory document.

The Service Provider and the Client agree that these general terms and conditions of sale exclusively govern their relationship. The Service Provider reserves the right to modify its general conditions from time to time.

They will be applicable as soon as they are put online.



These general terms and conditions of sale automatically apply to the following services:

Make-up courses and workshops
Wedding makeup
Makeup private events


All of Julia MARTY’s services will be the subject of a detailed and personalized quote sent by e-mail to the Client.

The sale will only be considered final after the quotation has been prepared by the Service Provider and the confirmation of acceptance of the order sent to the buyer. After this time, the rates are subject to change and the pre-booked dates will be deleted from the booking calendar. A new quote will be established by the service provider at the request of the Customer.

Quotes drawn up by the Service Provider have a validity period of 10 DAYS.

After this time, the rates are subject to change and the pre-booked dates will be deleted from the booking calendar. A new quote will be established by the service provider at the request of the Customer.



The Customer wishing to place an order must do so by sending the quote dated and signed with a deposit of 30% of the amount of the service either by email to or by post at 118 rue Blanqui, 33300 BORDEAUX.

By mail or post, the order will be validated and the date reserved upon receipt of the deposit.

Julia MARTY reserves the right to cancel any unpaid services before the beginning of them and this without any recourse. The Client will remain liable for the full amount of the service.

Any request to modify a reservation made by the Customer must be requested in writing or by email.

Any change of date for the test must be made 4 days before the test date by sending an email to Julia MARTY: and/or by phone at 06 42 33 28 07.

Beyond two requests for reservation changes, a handling fee of up to 30% of the total amount of the order will be charged to the Customer.

In case of cancellation of the reservation, the responsibility of the Customer will be engaged. The amount of the deposit will be non-refundable.

If this cancellation occurs two months before the wedding, the full amount of the benefit will be due.

COVID Cancellation:

In case of a positive test and inability to meet an appointment, another date will be agreed between the parties for the trial. In case of impossibility, the refund of the deposit paid for the trial will be refunded on medical proof.



– For “Style Study” appointments

A meeting prior to the appointment of the makeup test is particularly recommended. It takes place by videoconference or physically. This appointment allows you to learn about the wishes of the bride, her care and makeup routines. But also to exchange on the different topics of the wedding that will not have been highlighted during exchanges by mail and phone.

The bride undertakes to provide at this meeting, photos of her outfit, accessories and other inspirations that allow the provider to project themselves in order to offer a make-up in agreement. This appointment lasts an average of 1 hour.

– For “Trial” appointments

The trial will be done 1 to 2 months before the wedding day, weekdays from Tuesday to Friday. It takes 1:30 to 2 hours of service. Will then be carried out the setting in beauty evoked during the appointment study of style. This one remains a draft and will only be more beautiful on the wedding day.

When performing the services, the customer undertakes to respect the instructions of the provider and in particular: provide an available space in a room well lit by natural light and a table.

Compliance with schedules and duration of services must be observed.

During this service, the customer undertakes to pay an interim deposit up to 35%.



Prices are in euros.

The VAT is not applicable on the service, the prices are therefore established Excluding Tax (article 293 Bis CGI «VAT NOT APPLICABLE»).

Payment of the full price must be made at the beginning of the week of the final service.

The Provider reserves the right to change its prices at any time, but undertakes to apply the rates in force indicated at the time of booking, subject to availability on that date.

6-1 Methods of calculating prices for personalised services
The price of the services in EURO (€) is established and detailed on the website

Travel, subsistence and accommodation expenses incurred for the performance of the services will also be charged, if applicable.

Delays or other unforeseen problems, which the Service Provider has no control over and which are beyond its control, may result in additional fees that may be subject to additional billing. The Service Provider undertakes to inform the customer of these delays and/or problems as soon as they occur in order to be able to assess the consequences thereof with him.

An invoice will be issued corresponding to the services provided and disbursements incurred by provision and as they are carried out.

6-2 Down Payment
The price is payable according to the schedule indicated in the quote/contract: the schedule, the number of payments and the amounts of payments are established according to the different phases of a project.

The reservation gives rise to the payment of a deposit of up to 30%.

Except in case of force majeure, any cancellation of the order by the Customer will not give rise to the refund of this deposit provided.



Payments made by the buyer will only be considered final after actual collection of the sums due by the Service Provider.

Payment may be made by:

Wire transfer
Any delay in payment shall result in the immediate payment of all sums due to the Service Provider by the Client, without prejudice to any other action that the Service Provider would be entitled to bring against the Client.

An invoice will be given to the Client upon request.



Pursuant to Article L 221-18 of the French Consumer Code, the customer has in principle a period of 14 days from the conclusion of the contract to withdraw.

Beyond the cases of exclusion (service totally realized before the end of the period of 14 days or having received a start of execution before the expiry of the period of 14 days and on express enunciation of the customer), to assert his right of withdrawal, the Customer must, within 14 days of the communication of his decision to withdraw, send a letter to the following address:

Either by email:
Either by mail to the headquarters address.


The Client must inform the Service Provider of any sensitivity (virus, herpes, disease, etc.) allergies (redness, acne, pigment spots, etc.) and any problem requiring special treatment.

The Service Provider cannot be held responsible for any consequences related to a lack of communication on the part of the Customer and as a result of any allergic reactions or complications related to makeup or its application.



All technical documents, products, drawings, photographs, texts, images, comments, illustrations remain the exclusive property of Julia MARTY, sole owner of intellectual property rights.

As such, and in accordance with the provisions of the Intellectual Property Code, only use for private use subject to different or more restrictive provisions of the Intellectual Property Code is allowed.

Any total or partial reproduction of is strictly prohibited.



The Service Provider reserves the right to mention the achievements made for the Client on its external communication and advertising documents (website, portfolio, Instagram, Facebook, etc.) and during commercial prospecting canvassing.



Any circumstances beyond the control of the parties preventing the performance under normal conditions of their obligations are considered as causes of exoneration of the obligations of the parties and result in their suspension.

The party invoking the circumstances referred to above must immediately notify the other party of their occurrence and disappearance.

Shall be considered as force majeure all facts or circumstances irresistible, external to the parties, unpredictable, unavoidable, beyond the control of the parties and which cannot be prevented by the latter, despite all reasonable efforts.

Expressly, are considered as cases of force majeure or fortuitous cases, in addition to those usually retained by the jurisprudence of the French courts and tribunals: the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning, the shutdown of telecommunications networks or difficulties specific to telecommunications networks external to customers.

The parties will come together to examine the impact of the event and agree on the conditions under which the performance of the contract will continue. If the case of force majeure lasts more than three months, these general conditions may be terminated by the injured party.



The buyer may use conventional mediation, in particular with the Commission de la mediation de la consommation or with existing sectoral mediation bodies, or any alternative dispute resolution method (conciliation, for example) in case of dispute.

In case of dispute between the professional and the consumer, they will try to find an amicable solution.

In the absence of an amicable agreement, the consumer has the possibility to refer the consumer mediator to whom the professional belongs free of charge. Namely: LA MEDIATION DE L’ASSURANCE, TSA 50110, 75441 PARIS CEDEX 09 or via the website, within one year from the written complaint addressed to the professional.

The referral to the consumer mediator must be made:

Either by completing the form provided for this purpose on the website of Julia MARTY.
Either by mail addressed to the head office.



These general conditions of sale are written in French.

In the event that they are translated into one or more foreign languages, only the French text would prevail in case of dispute.



All disputes to which the purchase and sale transactions concluded in application of these general conditions of sale could give rise, concerning both their validity, their interpretation, their execution, their termination, consequences and consequences, which could not have been resolved amicably between the seller and the customer, will be submitted to the competent courts under the conditions of common law.